FAQ

Is there a free trial? How long?

Yes. Every feature is unlocked free for 3 days — no card and no login to start, just install and go. Need more time to decide? We can extend your trial — just reach out. After the trial, you keep everything on a simple paid plan.

Does it work with WhatsApp Business?

Yes. Ideaz AI sits on top of any WhatsApp Web session — personal or business. It does not use the WhatsApp Business API and does not require Meta approval.

Will I get banned?

If you respect the anti-blocking guide, bans are rare. Ideaz AI includes random delays, hourly caps, warm-up mode, duplicate detection, number validation, and ban-warning auto-pause. The throttle is yours to control.

Where is my data stored?

Locally, in your browser. IndexedDB (Dexie) for chats/CRM, chrome.storage.local for settings. Nothing leaves your machine unless you opt-in to a sync feature (Google Sheets, webhooks, AI API).

Can I use multiple WhatsApp numbers?

Yes — multi-account dispatch is in beta. The number registry is done; queue routing is being polished. For now, you can run Ideaz AI in two separate Chrome profiles, each with a different WhatsApp number.

Does Ideaz AI send my data to your servers?

No. Ideaz AI has no backend that touches your message data. The only network calls are:

• AI calls — to your AI provider (OpenAI, Anthropic, etc.) with your key.
• Webhooks — to your configured webhook URLs.
• Optional Google Sheets — to your Google account.

Ideaz AI itself does not have analytics or telemetry.

Can I export my data?

Yes. Tools → Settings → Export → JSON. Includes all chats, contacts, tags, templates, automations. Import on a different machine the same way.

Will it slow down WhatsApp Web?

Ideaz AI is lazy-loaded — features only activate when you open the dock. Idle CPU/memory overhead is under 5%.

Open source?

Not yet. We're stabilising the API surface (Phase 11). We plan to open-source the core extension once it's stable.

What if WhatsApp changes its API?

Ideaz AI uses @wppconnect/wa-js, a community-maintained wrapper. When WhatsApp tweaks its internals, wa-js follows fast — usually within hours to days. Ideaz AI pulls those updates and ships within a week.

I found a bug. Where do I report?

Tools → Help → Report issue. Or email [email protected] — every report is read.